Our customer support is a professional team who are ready to help and solve arising questions. We really respect every our customer and want to be as useful as possible. Due to prompt response to any of our customer’s request, we have managed to create an open-minded and comprehensive service.
We are happy to hear from you: recommendations on how to improve our services, complaints (if any), questions on how to place an order, shipment issues, your order details, and many other questions that may arise while placing an order.
We do not use automatic replies as we want to take into account all your notifications and recommendations. Our answer will be full and will be sent by email in 48 hours.
There is a special filed where you may describe your problem, or ask any question. Make sure to enter your valid e-mail address, and your name. You may also indicate an ID number of the packages (but it is optional). Please explain your situation clearly, with all details. This way we will know how to solve one or another situation.
There is also a possibility to send an e-mail. Once you have placed an order, our e-mail will be automatically sent with the order details. It will also contain our e-mail address that can be used to reach us.
Don’t be afraid of asking! Every sentence matters!